Truecaller Information Security Policy Statement

At Truecaller, we are steadfast in our mission to safeguard the confidentiality, integrity, and availability of all information and assets essential to our services. We are dedicated to implementing state-of-the-art information security measures that align with a proactive risk management approach and an ethos of continuous improvement. Our security protocols are designed to ensure that users can trust us to protect their data, enabling safe and efficient communication globally.

Truecaller’s Information Security Management System (ISMS) is meticulously established, implemented, maintained, and continuously enhanced in compliance with all relevant requirements. Our ISMS framework is robust, providing comprehensive protection for our information assets, including Personally Identifiable Information (PII). This system is equipped to prevent, detect, respond to, and recover from any information security incidents swiftly and effectively.

Our commitment to business continuity and disaster recovery is unwavering. We have developed a high level of emergency preparedness to ensure that Truecaller’s operations remain uninterrupted and resilient in the face of any disruptions. This includes rigorous testing and validation of our disaster recovery plans to guarantee operational stability under all conditions.

To integrate security into the core of our operations, Truecaller has developed a suite of supporting policies that are ingrained in our operational activities and corporate culture. Every employee is held accountable for upholding our information security standards, ensuring that a secure environment is consistently maintained and that security measures are accessible to authorized personnel when needed. This collective responsibility fosters a security-first mindset across the organization.

Truecaller’s highest management levels fully endorse this Information Security policy. It is communicated to all relevant stakeholders, ensuring transparency and alignment with our security objectives. Our leadership is deeply invested in cultivating a secure, reliable, and user-centric platform, reinforcing our position as a trusted leader in caller identification, spam blocking, and fraud prevention.

For more information, please reach out to security@truecaller.com

Approved by:

VP of Information Security, Truecaller