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you have to try like hell to teach an agent. Ask for an AGENT. Refuse the text and virtual assistant options and press 1 (when prompted) and leave your callback number. Stay strong my friends!

Not a spam it's comcast

To reach an agent block your number and seem as though you want new service in the prompts. The agent will answer and help with your issue.

Can't get an agent after trying numerous times

good morning i just moved to another house and my internet was not working

Hard to speak to live agent took me 7 times to finally get to live person.... AI bytes

Made a payment arrangement. They restored my service but throttled me. Called back to ask what I'm paying for and they had no idea that I just made a payment arrangement less than an hour after making it. Absolute clown show.

to get to an agent just say you want to buy something.

I needed to speak to a live agent to claer up abillig problem. AI has is just programed bately to handle simple tasks if you need to speak to an agent. AI will hang up on you. The program is not good.