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HORRIBLE customer service. the service itself has been decent for years, but if something goes wrong and you have to contact them, you're in big trouble. I've had them lie about reimbursemen­t, make up stories about replacement phone, act like they cant hear you anymore to get out of helping, etc.

Bad customer service, safelink was purchased by Verizon wireless. This is a call back number they use when calling 611 on your cell. This call center is offshore and provides poor customer support for MVNO resellers of cell service. Straghttalk, safelink, tracfone and more. There are only 3 networks

Do not give your information to these people!!!!! I get the same person every time no matter what. I’m calling about. If it’s my Capital One auto insurance my USAA my Chase bank Amazon. They’re all a huge fraud and I’m going through it right now. They’re all in my banking and everything !!!!!!!

to get through straight to a human for tech support, say words that doesnt sound phone related, and it will give up and send straight to a person. i used to say "ice cream" or "burger king". And I agree with everyone else, worst tech support ever. Forced me to change my phone number also.

the worst customer service I've ever seen for a phone company ever as soon as I get a chance I am trading companies I'm switching companies on all three of my phones in my accounts you guys are the worst phone company I've ever seen in my life and I will tell everybody my family to switch from you I

Terrible Cust Service. I closed my Safelink Acct and easily found a better Provider.

might just TracFone safely and straight talk it's wonderful maybe try to use Truecaller

they will not extend my service till the morning due to i am on disability and i get paid on the first every month.i am ditching straight talk and find better customer service on another company

Awesome service and help Setting up my friends new phone. They made sure Everything was working before hanging up. Thank You for that.

The worst customer service ever.