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By enabling Enhanced Search, your contacts are securely shared with Truecaller. This improves accuracy of your search results and helps improve the experience for millions of users around the world.

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Please review below the key points of our privacy policy

Data we process

We process your profile data (name, email, address etc.) and information about your activity on our website including browser information, IP address etc.

How we use your data

We use your data for the purposes set out in our Privacy Policy including:

  • Providing, improving, analyzing and personalizing our services.
  • Complying with laws and protecting the rights or safety of Truecaller and its users.
  • Creating reports using aggregated and anonymized data for statistical and analytical purposes.

The above data is necessary to provide our services.

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Call activity indicator graphic
Calls made
*****
Spam reports
*****
Look-ups
1,069
Pick-up rate
36%
Top countries
United States, India, & South Africa
Usually Calls
Early evening
Address
United States
Toll free
(800) 353-1842
Comments
W
Will Mccreary ⸱ 157 days ago
HORRIBLE customer service. the service itself has been decent for years, but if something goes wrong and you have to contact them, you're in big trouble. I've had them lie about reimbursement, make up stories about replacement phone, act like they cant hear you anymore to get out of helping, etc.
9 0
T
Tiffany Bishop ⸱ 263 days ago
Bad customer service, safelink was purchased by Verizon wireless. This is a call back number they use when calling 611 on your cell. This call center is offshore and provides poor customer support for MVNO resellers of cell service. Straghttalk, safelink, tracfone and more. There are only 3 networks
11 0
M
Marilyn Gearhardt ⸱ 135 days ago
Do not give your information to these people!!!!! I get the same person every time no matter what. I’m calling about. If it’s my Capital One auto insurance my USAA my Chase bank Amazon. They’re all a huge fraud and I’m going through it right now. They’re all in my banking and everything !!!!!!!
7 2
L
Lee Lamb ⸱ 114 days ago
they will not extend my service till the morning due to i am on disability and i get paid on the first every month.i am ditching straight talk and find better customer service on another company
1 0
N
Nathan Bailey ⸱ 156 days ago
the worst customer service I've ever seen for a phone company ever as soon as I get a chance I am trading companies I'm switching companies on all three of my phones in my accounts you guys are the worst phone company I've ever seen in my life and I will tell everybody my family to switch from you I
2 0
B
Becky Smith ⸱ 134 days ago
Awesome service and help Setting up my friends new phone. They made sure Everything was working before hanging up. Thank You for that.
1 0
B
Bryant Farrier ⸱ 6 days ago
Trashy, pathetic, offshore & outsourced "Customer Support" for Visible by Verizon Wireless. Absolutely atrocious and appalling demeanor & behavior with an unwillingness to provide any tangible support. Insulting, rude, and unprofessional. I've filed a complaint with the FCC, and you should, too.
0 0
J
Justin Case ⸱ 9 days ago
Not SPAM. Business matter directly from Visible customer agent
0 0
A
Anonymous ⸱ 29 days ago
called me back supposedly from safelink wireless. they will give u the runaround and try to get your personal info. most of these agents say they are from the Philippines.
0 0
A
Anonymous ⸱ 129 days ago
The worst customer service ever.
1 0
Other numbers in United States
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Necessary
(Authentication, Security, Preferences, features and services)

These are cookies that are required for the operation of our website and cannot be switched off in our systems. They are usually only set and used in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in to secure areas of our website or filling in forms or making use of e-billing services. Without these cookies services you have asked for (e.g. login) cannot be provided.

Name(s) Provider Purpose Expiry Type
__session Truecaller Stores necessary preferences to provide site functionality. 30 days HTTP
tc:cookies Truecaller Preferences, to store cookie preferences. 1 year HTTP
tc:user Truecaller Preferences, Authentication, to store necessary preferences and session information. Persistant LocalStorage
tc:ipcountry Truecaller Functional, to set default country for search and sign in based on ip. Session SessionStorage
tc:ipregion Truecaller Functional, to suggest language based on country and region. Session SessionStorage
tc:searchcountry Truecaller Functional, to remember last country used in search. Persistant LocalStorage
tc:comments Truecaller Functional, to remember vote status on comments. Persistant LocalStorage
tc:dismisslanguagesuggestion Truecaller Preferences, to store locale suggestion preferences. 1 day HTTP
__cfduid CloudFlare Functional, to identify trusted web traffic. 30 days HTTP
__stripe_mid Stripe Functional, to provide fraud prevention. 1 year HTTP
__stripe_sid Stripe Functional, to provide fraud prevention. 30 minutes HTTP
tc:dismissexitintentpopup Truecaller Preferences, to store exit intent popup dismissal preferences. 3 days HTTP
tc:searches Truecaller Functional, to count and regulate searches. < 24 hours HTTP
tc:dismisspublicationcertificatenotice Truecaller Preferences, to store publication certificate notice dismissal preferences. 7d HTTP
tc:selectedlanguage Truecaller Preferences, to store selected language preferences. 7d HTTP
flutter.current_session_id ZipZip To maintain current user session. Persistant LocalStorage
messages#box ZipZip To maintain the message history. Persistant IndexedDB
firebase-heartbeat-database#firebase-heartbeat-store ZipZip Used in order to detect spam and improve the website's security. Persistent IndexedDB
firebaseLocalStorageDb#firebaseLocalStorage ZipZip Used by Firebase for secure user authentication. Persistent IndexedDB
tc:webpremiumsubscribed Truecaller Preferences, to store web premium promotion dismissal preferences. 7d HTTP
Analytics

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Name(s) Provider Purpose Expiry Type
_clck Microsoft Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. 1 year HTTP
_clsk Microsoft Connects multiple page views by a user into a single Clarity session recording. 24 hours HTTP
_cltk Microsoft This cookie is installed by Microsoft Clarity tool and stores information about how visitors use the website Session SessionStorage
CLID Microsoft Identifies the first-time Clarity saw this user on any site using Clarity. 1 year HTTP
ANONCHK Microsoft Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. 10 minutes HTTP
MR Microsoft Indicates whether to refresh MUID. 7 days HTTP
MUID Microsoft Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. 390 days HTTP
SM Microsoft Used in synchronizing the MUID across Microsoft domains. Session HTTP
SRM_B Microsoft This cookie is installed by Microsoft Bing. Identifies unique web browsers visiting Microsoft sites. 390 days HTTP
Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name(s) Provider Purpose Expiry Type
_clck Microsoft Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. 1 year HTTP
_clsk Microsoft Connects multiple page views by a user into a single Clarity session recording. 24 hours HTTP
_cltk Microsoft This cookie is installed by Microsoft Clarity tool and stores information about how visitors use the website Session SessionStorage
CLID Microsoft Identifies the first-time Clarity saw this user on any site using Clarity. 1 year HTTP
ANONCHK Microsoft Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. 10 minutes HTTP
MR Microsoft Indicates whether to refresh MUID. 7 days HTTP
MUID Microsoft Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. 390 days HTTP
SM Microsoft Used in synchronizing the MUID across Microsoft domains. Session HTTP
SRM_B Microsoft This cookie is installed by Microsoft Bing. Identifies unique web browsers visiting Microsoft sites. 390 days HTTP
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