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Look-ups
826
Pick-up rate
38%
Top countries
United States, India, & Colombia
Usually Calls
Afternoon
Address
United States
Toll free - Multiple OCN Listing
(800) 353-1842
- WWill Mccreary ⸱ 64 days agoHORRIBLE customer service. the service itself has been decent for years, but if something goes wrong and you have to contact them, you're in big trouble. I've had them lie about reimbursement, make up stories about replacement phone, act like they cant hear you anymore to get out of helping, etc.40
- TTiffany Bishop ⸱ 171 days agoBad customer service, safelink was purchased by Verizon wireless. This is a call back number they use when calling 611 on your cell. This call center is offshore and provides poor customer support for MVNO resellers of cell service. Straghttalk, safelink, tracfone and more. There are only 3 networks60
- MMarilyn Gearhardt ⸱ 43 days agoDo not give your information to these people!!!!! I get the same person every time no matter what. I’m calling about. If it’s my Capital One auto insurance my USAA my Chase bank Amazon. They’re all a huge fraud and I’m going through it right now. They’re all in my banking and everything !!!!!!!20
- MMark Schwartz ⸱ 42 days agoto get through straight to a human for tech support, say words that doesnt sound phone related, and it will give up and send straight to a person. i used to say "ice cream" or "burger king". And I agree with everyone else, worst tech support ever. Forced me to change my phone number also.10
- NNathan Bailey ⸱ 63 days agothe worst customer service I've ever seen for a phone company ever as soon as I get a chance I am trading companies I'm switching companies on all three of my phones in my accounts you guys are the worst phone company I've ever seen in my life and I will tell everybody my family to switch from you I10
- TTheresa T. ⸱ 112 days agoTerrible Cust Service. I closed my Safelink Acct and easily found a better Provider.20
- MMitchell Martinelli ⸱ 186 days agomight just TracFone safely and straight talk it's wonderful maybe try to use Truecaller21
- LLee Lamb ⸱ 21 days agothey will not extend my service till the morning due to i am on disability and i get paid on the first every month.i am ditching straight talk and find better customer service on another company00
- BBecky Smith ⸱ 42 days agoAwesome service and help Setting up my friends new phone. They made sure Everything was working before hanging up. Thank You for that.00
- DDelores Vining ⸱ 36 days agoThe worst customer service ever.00